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Wizz Air Claims • EC 261/2004

Wizz Air Flight Compensation Cluj-Napoca - Alicante: €400

Had a Wizz Air flight Cluj-Napoca - Alicante delayed or cancelled in the last 3 years? Our team of experts handles the entire legal process. Zero risks, zero upfront costs.

No Win, No Fee
2 min check
Up to 3 years ago
Direct bank payment
€0

Average compensation recovered

Claims secured from major airlines in Romania
DepartureArrivalkmCompensation
Avram Iancu Cluj International Airport, Cluj-Napoca, Romania (CLJ)Alicante-Elche Miguel Hernández Airport, Alicante, Spain (ALC)2188€400

Both ends of this route are in the EU, EEA or Switzerland: EC 261/2004 applies regardless of the airline.

What Wizz Air may argue against your claim

Technical fault

Airlines frequently cite a technical fault. The CJEU has held that a technical problem inherent in the normal operation of an aircraft is not in itself an extraordinary circumstance (Wallentin-Hermann, C-549/07), and that the airline must show the event could not have been avoided by reasonable measures (van der Lans, C-257/14).

  • C-549/07
  • C-257/14

Air traffic control and strikes

Air traffic restrictions and strikes are frequently cited. A spontaneous strike by an airline's own staff, following a decision taken by the airline, has been held not to be an extraordinary circumstance (Krusemann, C-195/17), while air traffic control strikes are assessed case by case.

  • C-195/17

Weather

Weather is frequently cited as the cause of a delay or cancellation. Only conditions incompatible with safe operation of the flight can amount to extraordinary circumstances, and the airline must show a direct link to your flight and that it took all reasonable measures (Eglitis, C-294/10).

  • C-294/10

Crew shortage

Crew unavailability is frequently presented as the reason for a disruption. Staff planning normally forms part of an airline's ordinary activity and, following the Court's reasoning, does not usually amount to an extraordinary circumstance (Wallentin-Hermann, C-549/07).

  • C-549/07

Extraordinary circumstances

Airlines frequently invoke extraordinary circumstances in general terms. They can remove the compensation obligation only if the event could not have been avoided even with all reasonable measures, and the burden of proof lies with the airline. An arrival delay of at least 3 hours is treated like a cancellation for compensation purposes (Sturgeon, C-402/07; Nelson, C-581/10).

  • C-402/07
  • C-581/10

Outcomes depend on the facts of each case.

Simple, hassle-free process

Recovering your compensation shouldn't be a burden. We do all the heavy lifting for you.

01Check eligibility (2 minutes)

Enter your flight details in our free calculator. Find out instantly if you are eligible for compensation under EC 261/2004.

02We handle the legal steps

Our team of experts analyzes the file and negotiates directly with the airline. If necessary, we will even go to court.

03Receive the money in your account

We only retain our success fee of 30% (all taxes included) once the funds are recovered. If we don't win, you pay us nothing.

Your Legal Rights

Compensation Matrix EC 261/2004

The legal amounts that airlines are required to pay passengers in case of eligible disruptions.

Eligible Situations

Issue TypeMinimum ConditionsLegal Compensation
Delayed FlightArrival at destination with ≥ 3 hours delay compared to the scheduled time.250€ – 600€
Cancelled FlightAnnounced less than 14 days before the flight, without equivalent alternative flight.250€ – 600€
Denied BoardingInvoluntary overbooking by the airline.250€ – 600€
Missed ConnectionConnecting flight missed due to the airline's fault, arrival with ≥ 3 hours delay.250€ – 600€

How is it calculated?

Compensation is not calculated based on your ticket price, but exclusively on the distance between the departure and arrival airports:

Short flights (≤ 1,500 km)

e.g., Bucharest – Vienna, Cluj – Budapest

€250

Medium flights (1,500 km – 3,500 km)

e.g., Bucharest – London, Timisoara – Paris

€400

Long flights (> 3,500 km)

e.g., Bucharest – Dubai, Iasi – Tenerife

€600

Compensation is awarded per passenger. For example, a family of 4 on a route over 3,500 km can receive €2,400!

Frequently Asked Questions

Answers to Your Questions

Everything you need to know about your rights, our fee, and the legal recovery process.