Recover up to €600 for your flight
Had a delayed, cancelled, or overbooked flight in the last 3 years? Our team of experts handles the entire legal process. Zero risks, zero upfront costs.
Average compensation recovered
Air Passenger Guide: Your EU261 Rights
European legislation protects you against airline disruptions and abuses
Delays over 3 hours
If you reached your final destination with more than 3 hours delay due to airline fault.
Cancelled Flights
You are entitled to compensation plus a full ticket refund if cancellation was announced under 14 days.
Denied Boarding
In case of involuntary overbooking, the airline is obliged to pay compensation on the spot.
Free Care & Assistance
The airline must provide meals, refreshments, and hotel lodging regardless of the delay cause.
Simple, hassle-free process
Recovering your compensation shouldn't be a burden. We do all the heavy lifting for you.
01Check eligibility (2 minutes)
Enter your flight details in our free calculator. Find out instantly if you are eligible for compensation under EC 261/2004.
02We handle the legal steps
Our team of experts analyzes the file and negotiates directly with the airline. If necessary, we will even go to court.
03Receive the money in your account
We only retain our success fee of 30% (all taxes included) once the funds are recovered. If we don't win, you pay us nothing.
Compensation Matrix EC 261/2004
The legal amounts that airlines are required to pay passengers in case of eligible disruptions.
Eligible Situations
| Issue Type | Minimum Conditions | Legal Compensation |
|---|---|---|
| Delayed Flight | Arrival at destination with ≥ 3 hours delay compared to the scheduled time. | 250€ – 600€ |
| Cancelled Flight | Announced less than 14 days before the flight, without equivalent alternative flight. | 250€ – 600€ |
| Denied Boarding | Involuntary overbooking by the airline. | 250€ – 600€ |
| Missed Connection | Connecting flight missed due to the airline's fault, arrival with ≥ 3 hours delay. | 250€ – 600€ |
How is it calculated?
Compensation is not calculated based on your ticket price, but exclusively on the distance between the departure and arrival airports:
Short flights (≤ 1,500 km)
e.g., Bucharest – Vienna, Cluj – Budapest
Medium flights (1,500 km – 3,500 km)
e.g., Bucharest – London, Timisoara – Paris
Long flights (> 3,500 km)
e.g., Bucharest – Dubai, Iasi – Tenerife
Compensation is awarded per passenger. For example, a family of 4 on a route over 3,500 km can receive €2,400!
Answers to Your Questions
Everything you need to know about your rights, our fee, and the legal recovery process.
Nothing. We operate on the 'No Win, No Fee' principle. All costs of analysis, correspondence with airlines, and even court proceedings are fully borne by us. If the claim is rejected, your final cost is €0.
Typically, if the airline collaborates amicably, the process takes between 3 and 8 weeks. In cases where the airline refuses cooperation or invokes unjustified reasons, and intervention by aviation authorities or courts of law is necessary, the process can take from several months up to a year.
Eligible flights are those that departed from an airport in the European Union (regardless of the airline) or those that landed at an EU airport and were operated by an EU-registered airline. Additionally, you must have experienced a destination delay of over 3 hours, or the flight must have been cancelled or overbooked in the last 3 years.
These are situations where the airline cannot be held responsible for the delay or cancellation because the event was beyond its control. Examples include severe weather conditions (storms, low visibility), air traffic controller strikes, security risks, or airport closures. Technical defects of the aircraft are NOT considered extraordinary circumstances.
Yes, if both flights were purchased under a single booking (a single travel ticket) and you reached the final destination with a total delay of over 3 hours, you are eligible for full compensation (€250 - €600) depending on the total distance of the trip.